How to Report Bad Business Practices


Report the bad behavior to company executives. It’s possible, even likely, that higher levels of management aren’t aware of the extent of behavior at local branches and stores. Find the address of the corporate headquarters on the company website or in promotional materials. Write a letter describing the behavior, address it to Executive Customer Service and send it by certified mail.

Alert applicable government agencies to the problem. Depending on the business in question, there may be a state or federal watchdog that regulates the profession and fields complaints. Consumers can file complaints about lawyers, certified public accountants and public utility companies with state agencies in some places. The Federal Trade Commission fields complaints regarding telecommunication companies and financial service companies on a national level. As you would with consumer advocacy organizations, furnish any evidence you have that supports your concerns.

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