Good Business Practices (Selected Examples)

Learn about general business practices that are recommended in maintaining the appropriate accountability structure.


Develop academic and business plans that address university objectives as well as changing economic, industry, and regulatory environments.

Clearly define areas of responsibility. Assign responsibility and delegated authority to deal appropriately with the organization’s goals, objectives, operating functions, and regulatory requirements.

Establish performance objectives and provide regular appraisals to all employees. Specify the level of competence needed for particular jobs in requisite skills and knowledge requirements. Communicate clearly to all personnel the responsibilities and expectations for the unit’s activities.

Establish open communication channels to facilitate the flow of information across all activities and to those who need the information. Consult with individuals who have the expertise to make informed decisions.

Provide the appropriate training, cross-training, and resources to help personnel perform their duties successfully. Assign duties to individuals who have been properly trained, can make sound judgments, do not have conflicting duties, and fully understand what is expected.

Protect the university’s assets by establishing procedures that properly dispose of, and secure sensitive and/or private information. Document key controls that provide evidence that various reconciliation and tracking functions are being adequately performed on a regular and periodic basis.

Contact Laura Osante. (858) 534-0660.